Privacy & Cookie Policy

Privacy & Cookie Policy

PRIVACY & COOKIE POLICY

 

Last Updated: January 20, 2026

Dr. Walt’s Company (“Dr. Walt’s Company,” "Dr. Walt's Co," “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

 

By using our website, you agree to the practices described in this policy.

1) Information We Collect

Personal Information You Provide

When you visit our site, place an order, subscribe to emails, or contact us, we may collect:

  • Name
  • Email address
  • Shipping & billing address
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Order history and customer support communications

We do not store full credit card numbers.

Automatically Collected Information

When you browse our website, we may automatically collect your:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on site
  • Referring URLs
  • Interaction data

This data helps us understand how visitors use our site and improve performance.

 

2) How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Communicate about orders, shipping, and support requests
  • Improve website functionality and user experience
  • Send marketing emails or promotions (you may opt out at any time)
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

 

3) Sharing Your Information

We only share your information when necessary, including with:

  • Service providers (e.g., Shopify, payment processors, shipping carriers, email platforms, analytics tools)
  • Legal authorities if required by law or to protect our rights
  • Business transfers (e.g., merger, acquisition, or sale of assets)

We do not sell your personal information.

 

Shopify Hosting

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that enables us to sell our products and securely process payments. Your data is stored through Shopify’s secure servers and databases and handled in accordance with Shopify’s Privacy Policy.

 

4) Cookies & Tracking Technologies (Cookie Policy)

What Are Cookies?

Cookies are small data files stored on your device that help websites function properly and remember user preferences.

 

How We Use Cookies

Our site uses cookies to:

  • Enable essential site functionality (cart, checkout, account login)
  • Remember user preferences
  • Analyze website traffic and performance
  • Deliver relevant marketing and advertising (where applicable)

Some cookies are placed by third-party services integrated into our site (such as Shopify, Google Analytics, Meta, or similar platforms).

 

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality, including your ability to check out or use certain features.

 

5) Email & Marketing Communications

If you opt in to receive emails, we may send you promotional messages, updates, or announcements. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

 

6) Data Security

We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure.

 

7) Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Restrict or object to certain data processing

To exercise your rights, contact us using the information below.

 

8) Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

 

9) Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 

10) Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes indicates acceptance of the revised policy.

 

11) Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: team@drwalts.co

 

Mobile Terms of Service

Last updated: Feb. 13, 2026

The DR. WALT'S Company mobile message service (the "Service") is operated by DR. WALT'S Company (“DR. WALT'S Company”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to DR. WALT'S Company’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of DR. WALT'S Company through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with DR. WALT'S Company. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18445240151 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other DR. WALT'S Company mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18445240151 or email team@drwalts.co.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.